+44 (0) 1767 600 777
sales@amgsystems.com

FAQs

Here are answers to our most popular Frequency Asked Questions (FAQs). If you can't find what you are looking for or need a bit more help, please give us a call or send an email and we'll get back to you as soon as we can.
Do you design and manufacture your products?
/With some minor exceptions, all products, including Ethernet switches are designed and manufactured in the United Kingdom (UK).
What quality standards do you have in place?
/ ISO9001:2008
I'm not based in the UK, so how do I buy your products?
/ We have a number of authorised overseas distributors and Systems Integrators. Please contact us if you are interested in becoming a distributor or integrator. We do not sell directly to end-users, but pleased to help with system design and find a suitable AMG partner to provide equipment
I'm an installer/reseller/systems integrator - can I buy your products?
/ Please call our sales office to discuss your particular opportunity, project or business plans to see how we can help.
I am an end-user, can I buy your product directly?
/We do not sell directly to end-users, but pleased to help with system design and find a suitable AMG partner to provide equipment, installation and maintenance.
Does AMG provide sales training?
/Yes, sales training includes product overview, choosing the best type of products for specific applications and basic system design. Training can be tailored for specific needs. Please contact us for available courses.
Does AMG provide technical training?
/Yes, Technical training includes understanding product features & specification, choosing the best type of products for individual applications, system design, configuration and commissioning. Training can be tailored for specific needs. Please contact us for available courses.
Does AMG provide consultant CPD training?
/Yes, we have 3 accredited courses covering IP system design, Wireless transmission and Analogue Fibre solutions. Please contact us for available courses and information on content.
Does AMG provide system design?
/Yes, our technical team can assist with Ethernet network, analogue fibre network and wireless transmission system design from the smallest to the largest (many 1,000's of devices/cameras)
Does AMG provide installation services?
/ Yes, using qualified installation engineers, we can provide project management and installation for projects using AMG products.
What's the difference between your various grade products?
/ 'Industrial', 'Hardened' & 'Ruggedised' are general terms for products which can be installed in harsh environments notably those with sub-zero and above 60°C operating temperature range and/or exposed to vibration and shock. Hardened tend to be -40°C to 70°C. Commercial products are normally 0° to 50°C and therefore only suitable for indoor applications where the environment is managed.
Where are the products made?
/With some minor exceptions, all products are designed and manufactured in the United Kingdom (UK)
Do you make 'specials' or product variations for customers?
/ Yes, we can make anything from small alternations to completely new Fibre transmission, Ethernet, video & data encoding and IP hybrid systems. Give us the problem and we'll see if we can find the solution - there's nothing we like more than a good challenge.